If your NEXUS membership card is lost, stolen or damaged, the request for a replacement card must be submitted through your GOES account.A fee of US will be charged to issue a replacement card. If you violate any terms or conditions of the NEXUS program, or if you violate any laws or regulations of Canada or the U.What questions are asked at the Global Entry interview?You will be asked a lot of the questions you put on your application form as being asked your reasons for wanting the card and how often you will use it.new passport, driver’s license, permanent resident cards etc.If you receive a criminal conviction (other than a traffic violation) you must also inform Nexus.Children must also be NEXUS members to access a NEXUS designated lane or self-serve kiosk; otherwise you must use regular lanes.Carry copies of legal custody documents when you travel with children for whom you share custody or a permission letter if both parents are not travelling with the child.
If you file with IVT you do not have to fill out every section of the application for every family member e.g. If you apply online using the GOES system you will have to make a separate application for each family member and fill out every section – the average time spent filling out an online Nexus application is 1.5 hours so if there are quite a few of you it could very time consuming doing it yourself.
Some centers may require that you contact them first to make an appointment through them.
You cannot make an appointment for this through your GOES account or calling the help center.
This can only be done if it is a renewal of a passport currently associated with your account and does not include a name or issuing authority change in the new passport or is a new/additional document/passport that was not previously associated with your account.
Once logged into your GOES account, click on "Update Documents" on left hand side of the page.